OVELOR · CUSTOMER CARE
Clear answers for choosing, wearing, and caring for your OVELOR Ring.
OVELOR tracks the essentials that help you better understand your everyday wellness—including heart rate, blood oxygen (SpO₂), sleep, daily activity, and workouts.
Your data syncs with the RWFIT app, so you can easily check your daily stats and see how your trends change over time.
OVELOR uses optical and motion sensors to track wellness trends throughout the day and night.
For the most consistent readings, wear your ring snugly enough to maintain good contact with your skin. Fit, movement, and individual differences can all affect measurements.
OVELOR is designed for general wellness and fitness use and is not a medical device.
Your OVELOR Ring should feel snug and secure, but never uncomfortably tight.
It shouldn’t spin freely on your finger, and the sensors should stay in contact with your skin.
Since finger size can naturally change throughout the day, we recommend checking the fit at different times before choosing your size.
Wear OVELOR on the finger where it feels most secure and comfortable.
A snug fit with consistent skin contact helps the sensors capture more reliable readings. If the ring moves or rotates easily, try another finger or size.
OVELOR Ring delivers approximately 5–6 days of typical use on a full charge.
Battery life may vary depending on usage, Bluetooth activity, settings, measurement frequency, and other factors.
A full charge takes approximately 90 minutes.
Yes. OVELOR SY02 and SY03 are rated IP68 for water and dust resistance, making them suitable for everyday exposure to sweat, rain, and hand washing.
To help protect your ring over time, we recommend avoiding prolonged submersion, diving, high-pressure water, and extreme environments.
Yes. OVELOR is designed for comfortable day-and-night wear, so you can track your sleep and everyday activity without constantly taking it off.
For weightlifting or activities involving heavy equipment, we recommend removing your ring to help prevent scratches, pressure, or damage.
Yes. OVELOR works with compatible iOS and Android devices through the RWFIT app.
Connect your ring via Bluetooth to view your wellness data, activity trends, workout information, and device settings.
No monthly subscription is required to access the core features of your OVELOR Ring and the RWFIT app.
Track your everyday wellness without adding another recurring monthly bill.
No. OVELOR is a consumer wellness and fitness product and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Health measurements and insights are provided for general wellness and informational purposes only and should not replace professional medical advice, diagnosis, or treatment.
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